FAQ

We’ve gathered answers to the most common questions about Hatharmony, our hats, and our store policies.

1. What types of hats do you sell?

We specialize in high-quality hats designed for comfort, style, and durability. Our collections include casual wear, seasonal hats, and fashion-forward pieces.

2. Where do you ship?

We currently ship to addresses within the United States. Delivery typically takes 3–5 business days after your order is processed.

3. How much does shipping cost?

We offer free shipping on all orders within the United States.

4. How long does it take to process an order?

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 1:00 PM ET are processed the next business day.

5. Can I return a hat if it doesn’t fit?

Yes! We offer a 30-day return window from the delivery date, as long as the item is unused, in original condition, and includes all tags and packaging.

6. How do I start a return?

Simply reach out to our customer support team by phone or mail using the details below. Once approved, we’ll provide instructions and a prepaid return shipping label (when applicable).

7. What payment methods do you accept?

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover, Diners Club International), Apple Pay, Google Pay, Amazon Pay, and Shop Pay.

8. How can I contact customer support?

You can reach us during business hours for any questions or support needs.

Business Name: Hatharmony
Address: 1200 Euclid Avenue #302, Miami Beach, FL 33139, United States
Email: contact@hatharmony.com
Phone: +1 (707) 312-0766
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)
Response Time: Most inquiries are replied to within 24–48 business hours.